Alienware 15 Manual de Serviço

Alienware 15Service ManualComputer Model: Alienware 15Regulatory Model: P42FRegulatory Type: P42F001

Removing the coin-cell battery...129Prerequisites...

Procedure1 Peel off the tape that secures the camera cable to the camera and disconnect the camera cable from the camera module.1 tape 2 camera modul

2 Note the location of the camera module and pry it off the display back-cover using a plastic scribe.1 camera module 2 plastic scribe3 display back-

Replacing the cameraWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Removing the Alienware AlienHead LED boardWARNING: Before working inside your computer, read the safety information that shipped with your computer an

2 Note the Alienware AlienHead LED cable routing and peel off the cable from the display back-cover.1 Alienware AlienHead LED cable2 tape3 display ba

4 Lift Alienware AlienHead LED board along with its cable off the display back-cover.1 Alienware AlienHead LED cable2 Alienware AlienHead LED board3

Replacing the Alienware AlienHead LED boardWARNING: Before working inside your computer, read the safety information that shipped with your computer a

Removing the display-panel AlienFX LEDsWARNING: Before working inside your computer, read the safety information that shipped with your computer and f

Procedure1 Peel off the tapes that secure the display-panel AlienFX LEDs to the display back-cover.1 display back-cover 2 display-panel AlienFX LED c

4 Lift the display-panel AlienFX LEDs along with the cables off the display back-cover.1 display back-cover 2 display-panel AlienFX LED cables (2)3 d

Getting help and contacting Alienware... 149Self-help resources...

Replacing the display-panel AlienFX LEDsWARNING: Before working inside your computer, read the safety information that shipped with your computer and

Removing the logo boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

2 Note the location of the logo board and pry the logo board off the display bezel using a plastic scribe.1 display bezel 2 logo board3 plastic scrib

Replacing the logo boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Removing the system boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the step

3 Using the pull tab, disconnect the hard-drive cable from the system board.1 pull tab 2 hard-drive cable3 power-adapter port cable 4 computer base5

7 Peel the tape and disconnect the front AlienFX LED cable from the system board.1 latch 2 I/O-board cable3 speaker cable 4 front AlienFX LED cable5

10 Lift the system board off the computer base.1 system board 2 screws (6)11 Turn the system board over.12 Follow the procedure from step 1 to step

Replacing the system boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste

11 Turn the computer over.Post-requisites1 Replace the display assembly.2 Replace the hinge covers.3 Follow the procedure from step 5 to step 11 i

Before working inside your computerCAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contact

Removing the heat-sink assemblyWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th

2 Lift the heat-sink assembly off the system board.1 heat-sink assembly 2 system board3 captive screws (8)121

Replacing the heat-sink assemblyWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow t

Removing the fansWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Bef

2 Lift the processor fan and video-card fan off the computer base.1 processor fan 2 computer base3 video-card fan 4 screws (4)124

Replacing the fansWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Be

Removing the power-adapter portWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th

4 Lift the power-adapter port along with its cable off the computer base.1 routing guide 2 power-adapter port bracket3 screws (2) 4 power-adapter por

Replacing the power-adapter portWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow t

Removing the coin-cell batteryWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the

WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, p

2 Using a plastic scribe, gently pry out the coin-cell battery from the system board.1 system board 2 coin-cell battery3 coin-cell battery cable130

Replacing the coin-cell batteryWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th

Removing the batteryWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

2 Note the front AlienFX LED cable routing and peel off the cable from the battery.1 speaker cable 2 routing guides (3)3 battery 4 front AlienFX LED

4 Lift the battery off the computer base.1 screws (2) 2 battery3 computer base134

Replacing the batteryWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Removing the computer baseWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste

1 computer base137

Replacing the computer baseWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st

BIOS setup programOverviewCAUTION: Unless you are an expert computer user, do not change the settings in the BIOS setup program. Certain changes can m

Recommended toolsThe procedures in this document may require the following tools:• Philips screwdriver• Plastic scribe14

MainSystem Time Displays the current time in hh:mm:ss format.System Date Displays the current date in mm/dd/yyyy format.BIOS Version Displays the BIOS

MainSystem Memory Displays the system memory.Extended Memory Displays the extended memory.Memory Speed Displays the memory speed.AdvancedIntel(R) Spee

AdvancedDefault: EnabledUSB Wake SupportAllows you to enable USB devices to wake the computer from standby or to disable the USB wake support feature.

Advanced-Performance options with Alienware Graphics AmplifierOverclocking FeatureAllows you to enable or disable global overclocking feature.Default:

Advanced-Performance options with Alienware Graphics AmplifierMemory Override SupportAllows you to enable or disable the memory override option suppor

SecurityHDD password Allows you to set, change, or delete the hard-drives password.Password ChangeAllows you to permit or deny system password or HDD

Floppy (Diskette Drive) — The computer attempts to boot from the floppy disk drive. If no operating system is on the drive, the computer generates an

2 Use the arrow keys to highlight the Boot menu option and press Enter to access the menu.NOTE: Note your current boot sequence in case you want to r

Flashing the BIOSYou may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS:1 Turn o

Getting help and contacting AlienwareSelf-help resourcesYou can get information and help on Alienware products and services using these online self-he

After working inside your computerCAUTION: Leaving stray or loose screws inside your computer may severely damage your computer.1 Replace all screws

Removing the base panelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

4 Slide and remove the base panel from the computer base.1 computer base 2 captive screws (2)3 base panel 4 plastic scribe17

5 Disconnect the battery cable from the system board.1 battery cable6 Turn the computer over and open the display as far as possible.7 Press and ho

Replacing the base panelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Notes, Cautions, and WarningsNOTE: A NOTE indicates important information that helps you make better use of your computer.CAUTION: A CAUTION indicates

Removing the memory modulesWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st

2 Slide and remove the memory module from the memory-module slot.1 securing clips (2) 2 memory modules (2)3 memory-module slot21

Replacing the memory modulesWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the s

2 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place.NOTE: If you do not hear the c

Removing the solid-state drivesWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th

2 Slide and remove the solid-state drive from the solid-state drive slot.1 screw 2 solid-state drive slot3 solid-state drives (2)25

Replacing the solid-state drivesWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow t

Removing the hard driveWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Procedure1 Remove the keyboard-backlight cable, keyboard cable, and macro-keys cable from the routing guides on the computer base.1 macro-keys cable

5 Lift and slide the hard-drive assembly off the computer base.1 pull tab 2 hard-drive cable3 screws (4) 4 hard-drive assembly6 Remove the screws th

ContentsBefore working inside your computer... 12Before you begin ...

7 Lift the hard-drive bracket off the hard-drive assembly.1 hard-drive assembly 2 hard-drive bracket3 screws (4)30

8 Disconnect the interposer from the hard drive.1 interposer 2 hard drive31

Replacing the hard driveWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Removing the wireless cardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste

4 Lift and slide the wireless card out of the wireless-card slot.1 antenna cables (2) 2 wireless-card bracket3 screw 4 wireless card5 wireless-card s

Replacing the wireless cardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st

Removing the palm restWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i

2 Lift the latches and disconnect the keyboard-backlight cable, keyboard cable, macro-keys cable, and macro-keys backlight cable from the system boar

3 Remove the screws that secure the palm-rest assembly to the computer base.1 screws (15) 2 computer base4 Turn the computer over and open the displ

6 Push the palm-rest assembly from the release hole to release it from the tabs on the computer base.1 palm-rest assembly 2 computer base3 release ho

Removing the hard drive... 27Prerequisites...

9 Gently lift the palm-rest assembly and remove the keyboard cable, keyboard-backlight cable, macro-keys cable, and macro-keys backlight cable from t

11 Lift the palm-rest assembly off the computer base.1 palm-rest assembly 2 computer base3 power-button board cable12 Turn the palm-rest assembly ov

16 Follow the procedure from step 1 to step 5 in "Removing the touch pad”.1 palm-rest assembly42

Replacing the palm restWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Removing the touch padWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i

3 Remove the screws that secure the touch-pad bracket to the palm-rest assembly.1 latches (2) 2 touch-pad cable3 touch-pad buttons cable 4 screws (5)

4 Release the tabs that secure the touch-pad bracket to the palm-rest assembly and lift the touch-pad bracket off the palm-rest assembly.1 touch-pad

5 Lift the touch pad off the palm-rest assembly.1 palm-rest assembly 2 touch pad 47

Replacing the touch padWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Removing the keyboardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

Removing the keyboard...49Prerequisites...

2 Note the touch-pad cable and status-light cable routings and peel off the cables from the keyboard bracket.1 latches (2) 2 touch-pad cable3 status-

3 Remove the screws that secure the keyboard bracket to the palm-rest assembly.1 keyboard bracket 2 screws (8)51

4 Lift the keyboard bracket at an angle and remove it from the tabs on the palm-rest assembly.1 keyboard bracket 2 palm-rest assembly3 tabs (3)52

5 Remove the screws that secure the keyboard to the palm-rest assembly.1 keyboard 2 screws (2)53

6 Lift the keyboard at an angle and remove it from the tabs on the palm-rest assembly.1 palm-rest assembly 2 keyboard3 tabs (5)54

Replacing the keyboardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i

Removing the power-button boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th

2 Disconnect the power-button board cable from the power-button board.1 power-button board cable 2 latches (2)3 touch-pad cable 4 status-light cable3

4 Lift the power-button board off the palm-rest assembly.1 palm-rest assembly 2 power-button board3 screws (2)58

Replacing the power-button boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow t

Removing the speakers... 67Prerequisites...

Removing the status-light boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th

Procedure1 Lift the latch and disconnect the status-light board cable from the status-light board.1 latch 2 status-light board cable3 status-light bo

3 Lift the status-light board off the palm-rest assembly.1 screws (2) 2 status-light board3 palm-rest assembly62

Replacing the status-light boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow t

Removing the I/O boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i

3 Lift the I/O board off the computer base.1 screws (2) 2 I/O board3 computer base 4 latch5 I/O-board cable65

Replacing the I/O boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps

Removing the speakersWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in

3 Note the front AlienFX LED cable routing and peel off the cable from the battery.1 speaker cable 2 tape3 front AlienFX LED cable 4 speakers (2)4 R

5 Lift the speakers along with its cable off the computer base.1 routing guides (6) 2 speaker cable3 battery 4 computer base5 speakers (2)69

Removing the display bezel... 83Prerequisites...

Replacing the speakersWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i

Removing the front AlienFX LED boardsWARNING: Before working inside your computer, read the safety information that shipped with your computer and fol

4 Lift the front AlienFX LED boards of the tubes.1 front AlienFX LED board cables (2)2 screws (4)3 front AlienFX LED boards (2) 4 tubes (2)5 computer

Replacing the front AlienFX LED boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and fol

Removing the hinge coversWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the step

3 Remove the hinge covers from the computer base.1 display assembly 2 screws (2)3 hinge covers (2) 4 computer base75

Replacing the hinge coversWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste

Removing the display assemblyWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the

3 Remove the screws that secure the display assembly to the computer base.1 display assembly 2 computer base3 screws (2)4 Turn the computer over and

9 Peel off the adhesive tape, disconnect the logo-board cable from the system board, and remove it from the routing guide on the display hinges.1 dis

Removing the camera... 99Prerequisites...

11 Lift the display assembly off the computer base.1 display assembly 2 screws (4)3 computer base80

Replacing the display assemblyWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the

3 Replace the wireless card.4 Replace the solid-state drives.5 Replace the memory modules.6 Replace the base panel.82

Removing the display bezelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste

2 Carefully lift the display bezel and turn it over.1 display bezel3 Lift the latches and disconnect the display-board cables from the logo board.84

4 Peel off the adhesive tape and disconnect the logo-board cable from the logo board.1 logo board 2 display-board cables (3)3 adhesive tape 4 logo-bo

5 Follow the procedure from step 1 to step 2 in “Removing the logo board”.1 display bezel86

Replacing the display bezelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st

Removing the display panelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste

2 Gently lift the display panel and turn it over.1 screws (4) 2 display back-cover3 display panel3 Lift the latch and disconnect the display cable f

Removing the system board... 114Prerequisites...

4 Lift the display panel off the display back-cover.1 display panel 2 latch3 display cable 4 display back-cover90

Replacing the display panelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st

Removing the display hingesWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st

2 Lift the display hinges off the display assembly.1 display hinges (2) 2 screws (6)3 display back-cover93

Replacing the display hingesWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the s

Removing the display back-coverWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th

2 Peel off the display board and camera cable from the display back-cover.1 display back-cover 2 display board and camera cable3 routing guides (3)3

4 Follow the procedure from step 1 to step 4 in "Removing the display-panel AlienFX LEDs”.1 display back-cover97

Replacing the display back-coverWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow t

Removing the cameraWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in B