Alienware 17 R2Service ManualComputer Model: Alienware 17 R2Regulatory Model: P43FRegulatory Type: P43F001
Removing the camera... 120Prerequisites...
2 Carefully lift the display bezel and turn it over.1 display bezel3 Lift the latches and disconnect the display-board cables from the logo board.10
4 Lift the display-bezel assembly away from the display assembly.1 display bezel 2 logo board3 latches (3) 4 display-board cables (3)5 Peel off the
6 Peel off the logo board from the display bezel.1 display bezel 2 logo board3 plastic scribe 4 logo-board cable5 tape102
7 After performing the above steps, we are left with the display bezel.1 display bezel103
Replacing the display bezelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st
Removing the display panelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste
2 Gently lift the display panel and turn it over.1 screws (4) 2 display panel3 display back-cover3 Lift the latch and disconnect the display cable f
4 Lift the display panel off the display assembly.1 display panel 2 latch3 display cable107
Replacing the display panelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st
Removing the display hingesWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st
BIOS setup program...135Overview...
2 Lift the hinge caps off the display hinges.1 hinge caps (2) 2 screws (2)3 Remove the screws that secure the display hinges to the display back-cov
4 Lift the display hinges off the display back-cover.1 display hinges (2) 2 screws (6)111
Replacing the display hingesWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the s
Removing the computer baseWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste
1 computer base114
Replacing the computer baseWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st
Removing the logo boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps
Procedure1 Lift the latches and disconnect the display-board cables from the logo board.1 display bezel 2 logo board3 latches (3) 4 display-board cab
3 Peel off the logo board from the display bezel.1 display bezel 2 logo board3 plastic scribe 4 logo-board cable5 tape118
Replacing the logo boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps
Before working inside your computerCAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contact
Removing the cameraWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in B
3 Disconnect the camera cable from the camera module.1 camera module 2 tape3 plastic scribe 4 camera cable5 connector121
Replacing the cameraWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in
Removing the display-panel AlienFX LEDsWARNING: Before working inside your computer, read the safety information that shipped with your computer and f
Procedure1 Peel off the mylar that secures the display-board cables and the display-panel AlienFX LEDs to the display back-cover.1 mylar124
2 Lift the display-board cables and the display-panel AlienFX LEDs off the display back-cover.1 display back-cover 2 display-board cables (2)3 displa
Replacing the display-panel AlienFX LEDsWARNING: Before working inside your computer, read the safety information that shipped with your computer and
Removing the Alienware AlienHead LED boardWARNING: Before working inside your computer, read the safety information that shipped with your computer an
3 Peel off the mylar to access the Alienware AlienHead LED board.1 mylar 2 display back-cover3 camera cable 4 connector5 camera module128
4 Lift the display-board cable and Alienware AlienHead LED board off the display back-cover.1 display-board cable 2 Alienware AlienHead LED board3 di
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Reg
Replacing the Alienware AlienHead LED boardWARNING: Before working inside your computer, read the safety information that shipped with your computer a
Removing the display back-coverWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th
3 Peel the display-board and camera cable off the display back-cover.1 camera cable 2 connector3 camera module4 Remove the AlienFX Display light.5
6 We are left with the display back-cover.1 display back-cover133
Replacing the display back-coverWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow t
BIOS setup programOverviewCAUTION: Unless you are an expert computer user, do not change the settings in the BIOS setup program. Certain changes can m
MainSystem Time Displays the current time in hh:mm:ss format.System Date Displays the current date in mm/dd/yyyy format.BIOS Version Displays the BIOS
MainAC Adapter Type Displays the type of AC adapter connected to your computer.System Memory Displays the system memory.Extended Memory Displays the e
AdvancedDefault: EnabledUSB PowerShare Allows you to charge USB devices when the computer is turned off or in standby mode. Default: EnabledUSB Wake S
Advanced-Miscelleneous DevicesExternal USB Ports Allows you to disable or enable the external USB ports. Default: EnabledUSB debug Allows you to enabl
• Philips screwdriver• Plastic scribe14
Advanced-Performance options with Alienware Graphics AmplifierApply New Bus Clock Frequency Applies the new bus clock frequency immediately, temporari
SecurityHDD password Allows you to set, change, or delete the hard-drives password.Password Change Allows you to permit or deny system password or HDD
Hard Drive — The computer attempts to boot from the primary hard drive. If no operating system is on the drive, the computer generates an error messag
2 Use the arrow keys to highlight the Boot menu option and press Enter to access the menu.NOTE: Note your current boot sequence in case you want to r
Flashing the BIOSYou may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS:1 Turn o
Getting help and contacting AlienwareSelf-help resourcesYou can get information and help on Alienware products and services using these online self-he
After working inside your computerCAUTION: Leaving stray or loose screws inside your computer may severely damage your computer.1 Replace all screws
Removing the base panelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps
4 Slide and remove the base panel from the computer base.1 computer base 2 captive screws (2)3 base panel 4 plastic scribe17
5 Disconnect the battery cable from the system board.1 battery cable6 Turn the computer over.7 Press and hold the power button for 5 seconds to gro
Replacing the base panelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps
Notes, Cautions, and WarningsNOTE: A NOTE indicates important information that helps you make better use of your computer.CAUTION: A CAUTION indicates
Removing the memory modulesWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st
2 Slide and remove the memory module from the memory-module slot.1 securing clips (2) 2 memory modules (2)3 memory-module slot21
Replacing the memory modulesWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the s
2 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place.NOTE: If you do not hear the c
Removing the solid-state drivesWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th
2 Slide and remove the solid-state drive from the solid-state drive slot.1 solid-state drive slot 2 solid-state drive3 screw25
Replacing the solid-state drivesWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow t
Removing the hard driveWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps
4 Lift the hard-drive assembly off the computer base.1 pull tab 2 hard-drive cable3 screws (4) 4 hard-drive assembly5 Remove the screws that secure
7 Disconnect the interposer from the hard drive.1 interposer 2 hard drive29
ContentsBefore working inside your computer...12Before you begin ...
Replacing the hard driveWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps
Removing the wireless cardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste
4 Lift and slide the wireless card from the wireless-card slot.1 antenna cables 2 wireless-card bracket3 screw 4 wireless card5 wireless-card slot32
Replacing the wireless cardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st
Removing the palm restWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i
Procedure1 Lift the latches and disconnect the keyboard cable, keyboard-backlight cable, macro-keys cable and macro-keys backlight cable from the sys
2 Remove the screws that secure the palm-rest assembly to the computer base.1 computer base 2 screws (16)36
3 Lift the computer base slightly and push the palm-rest assembly through the slot on the computer base to release the tabs on the palm-rest assembly
6 Gently lift the palm-rest assembly and turn it over.1 plastic scribe 2 palm-rest assembly7 Peel the tape that secures the power-button board cable
9 Lift the palm-rest assembly off the computer base.1 palm-rest assembly 2 power-button board cable3 latch10 Remove the power-button board.11 Remov
Removing the hard drive...27Prerequisites...
13 Remove the touch pad.1 palm rest40
Replacing the palm restWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps
Removing the power-button boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th
4 Lift the power-button board off the palm-rest assembly.1 power-button board cable 2 latches (2)3 touch-pad cable 4 status-light cable5 screws (2) 6
Replacing the power-button boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow t
Removing the status-light boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th
3 Lift the status-light board off the palm-rest assembly.1 screws (2) 2 latch3 status-light board cable 4 status-light board46
Replacing the status-light boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow t
Removing the keyboardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in
2 Note the touch-pad cable and status-light cable routing and peel off the cables from the keyboard bracket.1 latches (2) 2 touch-pad cable3 status-l
Removing the status-light board... 45Prerequisites...
5 Lift the keyboard bracket off the palm-rest assembly.1 screws (14) 2 keyboard bracket3 palm-rest assembly6 Remove the screws that secure the keybo
8 Slide and lift the keyboard along with the cables off the palm-rest assembly.1 tabs (5) 2 keyboard3 screws (2)51
Replacing the keyboardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i
Removing the touch padWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i
Procedure1 Lift the latches and disconnect the touch-pad cable and touch-pad button cable from the touch pad.1 touch-pad cable 2 latches (2)3 touch-p
3 Lift the touch-pad button bracket off the palm-rest assembly.1 touch-pad button bracket 2 screws (5)4 Lift the touch pad off the palm-rest assembl
Replacing the touch padWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps
Removing the display assemblyWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the
4 Slide the antenna cables through the slot on the computer base.1 antenna cables 2 slot3 screws (2)5 Turn the computer over and open the display.6
10 Disconnect the logo-board cable from the system board and remove it from the routing guide on the display hinge.1 display cable 2 latch3 connector
Removing the battery...62Prerequisites...
12 Lift the display assembly off the computer base.1 display assembly 2 screws (4)3 computer base 4 display hinges (2)60
Replacing the display assemblyWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the
Removing the batteryWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in
3 Note the front AlienFX LED cable routing and peel off the cable from the battery.1 system board 2 speaker cable3 front AlienFX LED cable4 Remove t
6 Lift the battery off the computer base.1 battery cable 2 battery3 screws (6)64
Replacing the batteryWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in
Removing the I/O boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i
5 Lift the I/O board off the computer base.1 subwoofer cable 2 latch3 I/O-board cable 4 screws (2)5 I/O board67
Replacing the I/O boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps
Removing the speakersWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in
Removing the processor fan... 76Prerequisites...
2 Note the front AlienFX LED cable routing and peel off the cable from the battery.1 connector 2 front AlienFX LED cable3 Disconnect the speaker cab
5 Lift the speakers along with its cable off the computer base.1 speaker cable 2 system board3 alignment posts (4) 4 computer base5 speakers (2) 6 ro
Replacing the speakersWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i
Removing the front AlienFX LED boardsWARNING: Before working inside your computer, read the safety information that shipped with your computer and fol
3 Lift the front AlienFX LED boards off the computer base.1 front AlienFX LED boards (2) 2 front AlienFX LED board cables (2)3 screws (2)74
Replacing the front AlienFX LED boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and fol
Removing the processor fanWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste
4 Remove the screws that secure the processor fan to the computer base.5 Peel off the Mylar from the processor heat-sink and processor fan.6 Slide
Replacing the processor fanWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st
Removing the system boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the step
Removing the video-card fan... 90Prerequisites...
2 Disconnect the processor-fan cable, video-card fan cable, hard-drive cable and power-adapter port cable from the system board.1 processor-fan cable
5 Lift the latch and disconnect the I/O-board cable from the system board.1 I/O-board cable 2 latch3 system board 4 speaker cable5 front AlienFX LED
7 Lift the system board off the computer base.1 screws (6) 2 system board82
Replacing the system boardWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste
Removing the heat sinkWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i
2 Lift the heat sink off the system board.1 system board 2 captive screws (8)3 heat sink85
Replacing the heat sinkWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps
Removing the coin-cell batteryWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the
2 Peel the coin-cell battery off the system board.1 coin-cell battery cable 2 coin-cell battery88
Replacing the coin-cell batteryWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th
Removing the display panel... 105Prerequisites...
Removing the video-card fanWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the st
2 Lift the video-card fan off the computer base.1 screws (2) 2 video-card fan91
Replacing the video-card fanWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the s
Removing the power-adapter portWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow th
4 Lift the power-adapter port along with its cable off the computer base.1 screws (2) 2 power-adapter port bracket3 power-adapter port94
Replacing the power-adapter portWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow t
Removing the subwooferWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps i
2 Lift the subwoofer off the computer base.1 screws (2) 2 subwoofer97
Replacing the subwooferWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps
Removing the display bezelWARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the ste
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